Contact Us

Member Service:

423-581-8345

 

Hours:

Monday-Thursday 9:00am- 5:00pm

Friday 9:00am-6:00pm


 

VISA® Card Information available 24/7

To activate your debit card or change pin:
1-800-567-3451

To activate your credit card or change pin:
1-800-992-3808

To initiate a dispute for fraud or non-fraud transactions on debit and credit cards:
1-833-809-9996

To report a lost or stolen card, cancel card, change daily limit, travel exemptions, or any other inquiries on debit and credit cards:
1-833-809-9995