Member Service:
Hours:
Monday-Thursday 9:00am- 5:00pm
Friday 9:00am-6:00pm
Call 24:
423-581-8345 Option 2
VISA® Card Information available 24/7
To activate your debit card or change pin:
1-800-567-3451
To activate your credit card or change pin:
1-800-992-3808
To initiate a dispute for fraud or non-fraud transactions on debit and credit cards:
1-833-809-9996
To report a lost or stolen card, cancel card, change daily limit, travel exemptions, or any other inquiries on debit and credit cards:
1-833-809-9995
Employment
To apply for employment, complete the online application.